Scheduler/Care Coordinator
Glassboro, NJ Glassboro, NJ Part-time Full-time Part-time Full-time $18 - $23 an hour $18 - $23 an hour 2 days ago 2 days ago 2 days ago The Care Right There team seeks a motivated individual to participate in the organization's day-to-day operations while working hand-in-hand with the Office Director/Administrator, Office Manager and Director of Nursing.
This position requires the individual to be In-Person, 5 days a week in Glassboro office 9am to 5pm.
Duties include but are not limited to:
General office administration/management:
Answering phones, receiving mail/managing iPostal1 Platforms, at times interacting with inquiries through email, social media, disbursing emails and communication, walk-ins etc.
Understanding new intake requests, working with our recruiting resource to express needs and plan /strategize filling open requests.
Evaluate prospective care provider/applicants, triage, assist with interviews and classify individuals making sure they are a good fit for the company and for open case needs.
Work with the main team to place care provider, assigning to the appropriate shifts based on background, skills and availability.
Work with HR resource to onboard new hires.
Setting Up new clients in our system with correct schedules, interacting with clients to get clarity on schedule requests and to keep them informed with starting a case, or any changes, etc.
Update shifts for clock in and out when necessary.
Manage call-outs and requests off from caregivers, resolving with replacements.
Finalizing shifts preparing them for billing.
Documentation on all shift changes is a must.
Manage all aspects of client requests for schedule modifications within policy.
Understanding and implementing scheduling policies.
General system profile management in System of Record.
Keep clients informed of scheduling set up, resources that will fulfill scheduling requests as well as keeping them informed of scheduling changes/updates.
Document as you go.
May be asked to share rotational after-hour on-call support duties with other administrative team members from time to time.
Sales/Intake:
Informing prospective client inquiries regarding our service offering and unique process.
Assist Care Coordinator with setting up consults/intake-nursing assessments.
Informing inquiring prospectives regarding our application process, assisting with interviews when necessary.
Notating reasons for call-outs, reminding of disciplinary actions, tracking latenesses, absences with our System of Record.
Forwarding requests for incident reports, clinical needs and any requests or need for additional training to Nurse and/or HR Dept.
Assist with orientation and training of new care providers where applicable.
Reviewing clock in/out application/assisting with the training of the application and any other policies regarding scheduling or general job duties.
Experienced with Medicaid is a BONUS but not required.
To learn more about Care Right There, please visit:
http:
//www.
carerightthere.
com QUALIFICATIONS At least 2 years of experience working in a dynamic face-paced, office environment.
Windows 10 PC, Office 365, Apple MAC and Microsoft Office proficiency (Excel, Word, Powerpoint) Home Care/Health Care Experience a PLUS! Excellent interpersonal, organizational and research skills Reliable/Dependable, great work ethic Detail-oriented and team player Knowledge/interest and desire to learn about Home Health Job Types:
Part-time, Full-time Pay:
$18.
00 - $23.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Vision insurance Medical specialties:
Home Health Schedule:
Monday to Friday Rotating weekends Weekends as needed Ability to commute/relocate:
Glassboro, NJ 08028:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Office Administration:
1 year (Required) Care Management:
1 year (Required) Computer skills:
1 year (Required) Language:
English (Required) License/Certification:
Driver's License (Required) Shift availability:
Day Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position requires the individual to be In-Person, 5 days a week in Glassboro office 9am to 5pm.
Duties include but are not limited to:
General office administration/management:
Answering phones, receiving mail/managing iPostal1 Platforms, at times interacting with inquiries through email, social media, disbursing emails and communication, walk-ins etc.
Understanding new intake requests, working with our recruiting resource to express needs and plan /strategize filling open requests.
Evaluate prospective care provider/applicants, triage, assist with interviews and classify individuals making sure they are a good fit for the company and for open case needs.
Work with the main team to place care provider, assigning to the appropriate shifts based on background, skills and availability.
Work with HR resource to onboard new hires.
Setting Up new clients in our system with correct schedules, interacting with clients to get clarity on schedule requests and to keep them informed with starting a case, or any changes, etc.
Update shifts for clock in and out when necessary.
Manage call-outs and requests off from caregivers, resolving with replacements.
Finalizing shifts preparing them for billing.
Documentation on all shift changes is a must.
Manage all aspects of client requests for schedule modifications within policy.
Understanding and implementing scheduling policies.
General system profile management in System of Record.
Keep clients informed of scheduling set up, resources that will fulfill scheduling requests as well as keeping them informed of scheduling changes/updates.
Document as you go.
May be asked to share rotational after-hour on-call support duties with other administrative team members from time to time.
Sales/Intake:
Informing prospective client inquiries regarding our service offering and unique process.
Assist Care Coordinator with setting up consults/intake-nursing assessments.
Informing inquiring prospectives regarding our application process, assisting with interviews when necessary.
Notating reasons for call-outs, reminding of disciplinary actions, tracking latenesses, absences with our System of Record.
Forwarding requests for incident reports, clinical needs and any requests or need for additional training to Nurse and/or HR Dept.
Assist with orientation and training of new care providers where applicable.
Reviewing clock in/out application/assisting with the training of the application and any other policies regarding scheduling or general job duties.
Experienced with Medicaid is a BONUS but not required.
To learn more about Care Right There, please visit:
http:
//www.
carerightthere.
com QUALIFICATIONS At least 2 years of experience working in a dynamic face-paced, office environment.
Windows 10 PC, Office 365, Apple MAC and Microsoft Office proficiency (Excel, Word, Powerpoint) Home Care/Health Care Experience a PLUS! Excellent interpersonal, organizational and research skills Reliable/Dependable, great work ethic Detail-oriented and team player Knowledge/interest and desire to learn about Home Health Job Types:
Part-time, Full-time Pay:
$18.
00 - $23.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Vision insurance Medical specialties:
Home Health Schedule:
Monday to Friday Rotating weekends Weekends as needed Ability to commute/relocate:
Glassboro, NJ 08028:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Office Administration:
1 year (Required) Care Management:
1 year (Required) Computer skills:
1 year (Required) Language:
English (Required) License/Certification:
Driver's License (Required) Shift availability:
Day Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
